When joining a small business, there are several positions that can be filled with varying levels of qualification and skill. Not all positions in a small business require a degree in business marketing. (Though getting one will help a great deal)
If you’re interested in working with a small business, read up on the positions below and let us know which one suits you best in the comments!
Customer Support Service Provider
Customer service is one of the most important sectors for a business. The reasons customer support is so important is that many potential clients will stay with your business because of it.
If your company seems not to value its customers enough to give them decent support, many of those customers will lose interest or become irritated when no help is given to them when they need it.
Although you would work for a small business, you don’t need a business degree to work as a customer support service provider. The skills required for this position include the following:
- Likable Personality
- Good with People
- Quick Understanding of the Business to Better Explain Things to Clients
- Past Customer Service Experience (Most Likely Required)
The basic requirements of the job include replying to inquiry emails and messages on behalf of the company, discussions with clients who call the company’s office, and other activities involving the betterment of client-company relations.
Human Resources Professional
As a business grows, the need for an HR department increases. The HR department handles hiring new employees as well as handling the current ones. The HR department is in charge of employee benefits, satisfaction, monthly salary, and so on.
Again, you don’t need a business degree for this position, but prior experience is advised if you’re to be an eligible candidate for the business you wish to work for.
Janitors are more important to a business than people realize. It takes more skill than you’d think to be an efficient janitor. While you can apply to be a janitor in a company without much experience or background training, there are companies that offer professional janitorial services these days.
Janitorial services, such as Anago MB, offer people who are skilled and efficient in working with other businesses or companies. If you wish to become a janitor for a small business, joining one of these janitorial companies would be a great start!